Refund policy

Made just for you
Every clothing item in this shop is printed on demand after you order it, so we can't accept returns or exchanges for buyer's remorse, the wrong size, or a change of mind. Please check the size chart and product details before ordering.

If something's wrong, we'll make it right
If your item arrives damaged, defective, or misprinted, or if you receive the wrong item, email shane@shanemielke.com within 30 days of delivery. Include your order number and a photo of the problem. We'll send you a free replacement, or a refund if a replacement isn't possible. You don't need to send anything back.

Lost packages
If tracking shows your package was delivered but you didn't receive it, or if it hasn't moved in a long time, email us and we'll help sort it out.

Wrong address
We can't replace orders shipped to an incorrect address you entered at checkout. If you notice a mistake, email us right away and we'll try to fix it before your order is printed.

Cancellations
Orders go into production quickly. If you need to cancel, email us within 24 hours of ordering and we'll do our best.

Refunds
Approved refunds go back to your original payment method within 10 business days. Your bank may take a few extra days to post them.

European Union customers
EU consumer law doesn't require returns of goods made to the buyer's specifications, but this doesn't affect any other rights you have under local law.

Questions?
Email shane@shanemielke.com.